In a large environment, particularly in the service oriented industry, the business involves back to back communication with the customers. Lack of proper telephone solutions can cause the business to land in financial loss.Therefore in the emerging landscape a good solution that improves sales efficiency and satisfied customers is very much critical to the success. Here the importance of a call center solution  comes in and a perfect solution can come to the rescue of the business in such environments and we at Teledata Technologies Ltd  is able to offer surpassing call center solutions.